Ordering

Please note that ALL PROMOSHOP ORDERS MUST EXCEED $1,000 INC GST.                
This can be made up with more than one product

QUOTATION & ORDERING GUIDE:
Promoshop® products may be ordered either offline by phone, fax or email or online by registered Promoshop® members.
To view our easy quotation & ordering guide, please click here

Promoshop® makes finding, quoting & ordering your promotional products
as easy as 1 - 2 - 3 !
Just follow the directions below or click here to go to our easy ordering guide

1. Find Your Products

Search Box
Type in either a key word or Promoshop® Product Code if known in the SEARCH Box on the top of the LH transport bar, then click on GO. The product will then be displayed.

OR A-Z Product Index
The A-Z Product Index enables you to search the Promoshop® Catalogue by Sub Category. Simply click on the Sub-Category of choice to bring up the full product index for that Sub-Category, then click on the product of choice to display the image and details of that product.

OR Browse By Category

• Product Categories are listed down the LH tool bar which appears on all pages including the Home Page. Just run your mouse over the Category list to reveal menus of Sub Categories and click on these to bring up the products themselves.
   
• To browse the Catalogue, click on any Category link on the LH transport bar, then on the Sub-Category of choice on its 'drop down' menu. This will then display the first page of the promotional merchandise for that Sub-Category. Scroll down the products, then either click on the NEXT arrow to go to the next page, or on the page breaks on the bottom menu to bring up any page. A BACK arrow is also provided to make it easy to back track.
   
• For pricing and branding options on any product, just click once on the product image to explode the image and commence the pricing and branding calculation as per your requirements.
   
• Registered Users who have logged on can have the convenience of book marking their selections for later viewing.

Navigating around the Promoshop® Site

To return to the Home Page at any time, just click on the Promoshop® Logo at the LH top of each page. An underlined Home Page link is also provided at the bottom of each page.

 2. Add Your Logo or Message

• A ‘Printing & Branding’ calculator is provided for most products. Just click on the Go To Printing & Branding button, enter in your required logo/message details and hit the Save & Return’ button to add the Printing & Branding cost to your Promoshop price.
   
• Some products are priced with printing included in the unit price and the Setup Charge noted as a separate item. Please remember to add the Setup Charge to your Promoshopâ price to get the total cost. For these products, please note that with most printing options a separate Setup Charge must be added per colour.

3. Generate Your Online Quote

Once you have costed out your chosen product, quantity, printing & branding as per 1. and 2. above you can either print out this single quote page or add this quote to an online quote of multiple quantities and/or products.

To compile a multiple quote, just work through each desired product and click on  the Add to quote button for each one.  You can View Quote at any time, plus delete any products you wish.

Please note, that your multiple Online Quote is only retained online for that session and is not saved.  To retain the Online Quote you will need to either print it out or email it to yourself or any other email via the convenient email template supplied.

4. Place Your Order

Please note that ALL PROMOSHOP ORDERS MUST EXCEED $1,000 INC GST.                                                    
This can be made up with more than one product

QUOTATION & ORDERING GUIDE:

Promoshop® products may be ordered either offline by phone, fax or email or online by registered Promoshop® members.
To view our easy quotation & ordering guide, please click here

TO ORDER BY FAX, EMAIL OR MAIL

Fax: 03 9645 3699

Email: shop@promoshop.com.au

Mail:

Please mail your company order to:

Promoshop
317 Bay St
Port Melbourne, Vic 3207
Please include the following details in your order:

• Company Letterhead or official Order Form/Order No
• Contact Name
• Contact details (phone, fax, email)
• Promoshop® Product Description & Product Code
• PMS Colours for printing (if applicable)
• Print type & size
• Print position
• Price (including Printing & Branding if applicable)
• Preferred Delivery Date (normal turnaround is 2-3 weeks)
• Event Date (if applicable)
• Delivery Address

Placing a Promoshop® Order by Company Order

Some companies require an official company order to be generated. Promoshop® makes this process easier by providing a Company Order Proforma that may be printed out with all order details including the GST calculation if applicable. Just click on Print Company Order Proforma and this will automatically be routed to your printer.

TO ORDER ONLINE:

To place a Promoshop® Order Online as you complete your quote on each product you may place product orders either individually or via a shopping trolley for multiple purchases

CLICK on your chosen button:

[Add this product with the above quantity to my shopping trolley]
[Order this product now]

You will then be asked to type in your Promoshop® Username and Password prior to proceeding via the online prompts.

New users wishing to order online will be asked to register as a member of Promoshop®  before being issued with a Username & Password

• To place orders or request samples online, you must first register your company or organisation details with Promoshop®. You can do this by filling in the required details then clicking on the Register Now button at the bottom of the registration page.
   
• Promoshop® registration has been developed to ensure complete security and increased efficiency for the ordering process. Corporate staff, organisation officers, and executives can be assured that all passwords, company details, protocols, and user information are fully encrypted. The database is password protected and various other fail-safe procedures prevent unauthorized entry or viewing of registered users' information. See our Privacy Statement for more details.
   
• When you register you will choose a Username and a Password. A few minutes later you will receive an automated Email response which confirms your username and password and which allocates you a member number. Please write these down in a safe place. You will need your username and password to the online ordering facility.
   
• Login at the Client Login area at the top of the Order Online page by typing your Username and Password in the boxes provided. Please enter these exactly as they have been recorded on your confirmation Email - the facility is case sensitive.
   
• When you Login, Promoshop® will display your own Home Page. This is displayed every time you login to the web site from the Order Online page. When you have logged in you may proceed to place online orders, request samples, and bookmark selections from the catalogue.
   
• You only need register with Promoshop® once. See Your Password and User Details for information on how to change your user information.

Ordering Online: After Logging In

Choose whether to place the order in your shopping trolley for review, or whether to place your order now. If you select 'Add this product with the above quantity to your shopping trolley', please return to your Home Page to review the contents of your trolley and to finish processing your order. If you select 'Order this Product Now' your order details will be displayed on the next screen. Simply, review your order, advise a delivery date, upload your logo, select your preferred payment type, specify your Colour Choice, no of positions and sizes if applicable in the Any Other Product/Delivery Details field, then click the Process Order button. If you wish, you may Email us your logo at a later date.

How to Pay Upon Delivery by Credit Card:                                                                      
If you select this as your preferred payment type, please login to your Home Page when the goods have been delivered and select the order number from the drop-down menu. Then click the Pay Now button.

After the order has been confirmed on the screen, go back to your Home Page. The appearance of the transaction in the 'Current Orders' section of your Home Page is your confirmation that we have received your order. (Some browsers may require you to click the Refresh button on return to your Home Page.) We will then confirm the order, prices, set-up costs for printing & branding, and any other details by Email within 24 hours.

• Prior to placing an order, carefully read our Trading Terms and Purchase Conditions.
   
• Your order information is stored in our fully encrypted system, which prevents unauthorised access

DELIVERY:
2-3 weeks APPROXIMATELY from receipt of a written order, signed artwork approval and receipt of deposit. However, if your order is for a specific event please let us know your deadline at the time of order confirmation. Delivery is subject to sighting artwork and stock availability at the time of ordering.

Freight is charged at cost additional to your Promoshop® quote.


ARTWORK:
Artwork must be supplied in a format specified in the below Artwork Guide. If artwork is not supplied in the correct format, an additional artwork charge may apply.

TRADING TERMS:
30% deposit prior to production with balance payable prior to dispatch of goods; unless otherwise arranged.


PAYMENT OPTIONS:
Direct Deposit
Bank: Citibank Ltd
BSB: 243 300
Account Number: 459 879 318
Account Name: Promoshop

Cheque
Made payable to `Promoshop’

Credit Card
 Promoshop® accepts Visa, MasterCard and American Express

Please note that a credit card surcharge of 1.8% and 3.5% applies to
Visa/ MasterCard and American Express payments respectively